Contact our team, and we can get you started with your very own system and login. Until our digital self-onboarding service is available, our team will help to set up users and ensure each team member has access to everything they need.
Frequently Asked Questions
Each Pro Module covers one of the 5 R's (Reports, Rescue, Rehabilitation, Rehoming, Retirement/EOL) of your system. Upgrading to a Pro module will enhance that area with broader, deeper functionality and allow multiple teams and sites to be involved at each stage.
New Pro modules for Drug/Stock Control and Equine Assisted Services are now available.
Pro Modules start from £1,200 per module per year and are added to the standard system to form a unique configuration that meets all your requirements.
Is There Any Fee For Set-Up And Onboarding?
Our Standard and Pro systems do not charge for onboarding. The only fee you pay is the simple annual or monthly fee for the chosen modules.
Our Enterprise offering involves bespoke configuration and will include our expert implementation process. Prices depend on the breadth and depth of customisation.
Support from our team is available 9-5 on every business day and is included in your Gifted Animals subscription. You can reach us via a web-ticketing service, email, or telephone. We're more than happy to help with any kind of request big or small.
Out-of-hours support is available upon request.
We are working on digital training materials that allow your teams to onboard themselves seamlessly. Until those are ready, our team will train you to ensure you are knowledgeable and confident about using your new system.
Are Fundraising And Events Part Of The Same System As Animals?
Absolutely. If you want to include the fundraising and events modules in your system, we can switch on the appropriate dashboards, and you'll have access to all the functionality you need in one user-friendly Gifted Animals system. It's as easy as that.
Are There Any Limits On Animals Or Contacts.
None. We offer unlimited records for animals and contacts for every version of Gifted Animals. You can also easily add any species of animal to your system.
Of course, the depth of the data depends on the modules you have selected, with Pro modules providing more depth and capability than the Standard version.
How Do I Access The System Outside Of The Office?
You can securely access your Gifted system from anywhere on any device. Log in through any web browser, and your system will automatically adjust to suit the screen size you are working with. Some functions are slightly more effective on touch screens, and some on computers.
I deal with exotic species... Can Gifted?
Gifted is ultra-flexible and can deal with any species you throw at it. The system allows you to easily add your own species. If you have specific data fields and information you'd like to capture that are unique to that species, we can add those for you.
How Do I Know Gifted Is Right For Me?
If you're not sure Gifted does what you need it to, contact our team, and we can discuss how Gifted could help you. Gifted is so flexible that we're yet to find an organisation we couldn't help. Go on, try us.
I'm Not Familiar With Systems And Technology, Does It Matter?
Not at all. Our Standard system is expressly designed to be user-friendly and practical. The screens you will see in your system will be clear and can include help widgets and text to make sure they work for you. If you need more help, our team are always on hand to walk you through it.
How Is Gifted Different From Other Systems For Animals?
When building Gifted, we started with 'why'. We didn't want to provide a solution for the sake of it but to really understand the issues faced by potential users, from grooms to CEOs. We then leveraged our team's blend of animal management and digital processing expertise into a user-friendly, practical, and powerful solution focused on solving those issues. That, combined with intelligent automation, precision, and flexibility, makes Gifted unique in animal management.
We're a large organisation with multiple teams and sites, can Gifted deal with that?
Yes. Gifted was initially designed in collaboration with some of the country's largest and most demanding animal welfare organisations. Our full Pro solution can deal with multiple teams and sites seamlessly, and our Enterprise solution provides prominent organisations with a system of unmatched precision and depth. Get in touch to chat with our team about what Gifted could do for you.
Can Gifted take care of other processes not mentioned here?
Yes, Gifted is entirely flexible and can handle any digital processing requirements you have. We have configured all kinds of modules for our partners, including Events, Legacy Management, Fundraising, Major Donor Management, Volunteering, Membership, HR, Risk Management, Financial Compliance and more.
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